Last updated May 11, 2026

This Terms of Service Agreement (“Terms”) governs your access to and use of the RealReach Strategies platform, products, websites, applications, and related services (collectively, the “Platform” or “Services”) provided by RealReach Strategies Inc. (“RealReach Strategies,” “we,” “us,” or “our”).

BY CREATING AN ACCOUNT, PURCHASING A SUBSCRIPTION, OR ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE PLATFORM.

THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE USING THE PLATFORM.

1. GOVERNING DOCUMENTS

1.1 Incorporated Terms. These Terms incorporate by reference, where applicable, our Privacy Policy, Data Processing Agreement, and Affiliate Agreement (collectively, the “Supplemental Terms”). In the event of a conflict, these Terms control unless a Supplemental Term expressly states it overrides a specific provision.

1.2 Updates. We may modify these Terms at any time by posting an updated version. Changes are effective upon posting. Your continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

2. ELIGIBILITY, ACCOUNT REGISTRATION, AND ACCEPTANCE

2.1 Age Requirement. You must be at least eighteen (18) years old to use the Platform.

2.2 Authority. If you accept these Terms on behalf of a business entity, you represent and warrant that you have authority to bind that entity. “You” includes the entity and its authorized users.

2.3 Accurate Information. You agree to provide complete, current, and accurate information when registering and to keep it updated.

2.4 Account Ownership. As between you and us, the business entity you designate as the customer is the owner of the Platform account unless we determine otherwise in accordance with Section 2.5.

2.5 Account Ownership Disputes. In the event of a dispute, we may request documentation and may suspend access until the dispute is resolved. You agree to indemnify us for claims arising from our handling of ownership disputes. Our determination will be final.

3. USE OF THE PLATFORM; RESTRICTIONS; COMPLIANCE

3.1 Permitted Use. You may use the Platform only for lawful business purposes and only as intended under these Terms.

3.2 Restrictions. You will not, and will not permit any user to:

• Provide access to any direct competitor of RealReach Strategies.

• Reverse engineer, decompile, disassemble, or attempt to discover source code, underlying ideas, or algorithms (except to the extent prohibited by applicable law).

• Modify, translate, or create derivative works of the Platform except as expressly permitted.

• Remove proprietary notices or labels.

• Use the Platform in a manner that violates any applicable law or regulation, including marketing, advertising, privacy, telecommunications, and consumer protection laws.

3.3 Monitoring and Enforcement. We may monitor use of the Platform and may suspend or terminate access if we reasonably believe there is suspicious activity, a legal violation, or a breach of these Terms.

3.4 Your Compliance Responsibilities. You are solely responsible for:

• Your (and your users’ and customers’) use of the Platform and all content, communications, and campaigns created or sent using the Platform.

• Determining whether you must register, license, or post a bond under telemarketing or advertising laws.

• Obtaining all required consents (including TCPA, CAN-SPAM, CASL, GDPR/CCPA and similar requirements) before contacting any person using the Platform.

• Maintaining appropriate records of consents and compliance.

3.5 No Legal, Tax, or Professional Advice. We provide technology tools only. We do not provide legal, tax, accounting, medical, or other professional advice.

4. PRIVACY; DATA; CUSTOMER RESPONSIBILITIES

4.1 Privacy Policy. Your use of the Platform is subject to our Privacy Policy. By using the Platform, you consent to our collection, use, and disclosure of information as described there.

4.2 Customer Privacy Policies. If you provide your customers access to the Platform or any customer-facing experience powered by the Platform, you must maintain and enforce your own Terms of Service and Privacy Policy that provide protections at least as restrictive as these Terms and our Privacy Policy.

4.3 Data Subject Rights. You are responsible for receiving, documenting, and fulfilling data subject requests (access, deletion, correction, portability, restriction, objection) as required by applicable law. If we receive such requests, we may direct them to you.

4.4 Security Incidents and Breach Notification. You are responsible for investigating incidents affecting your systems, determining notification obligations, and issuing all legally required notices. You are responsible for all costs associated with such notifications and remediation.

4.5 Data Retention and Deletion. You are responsible for establishing retention periods and deletion procedures and for timely deletion/anonymization of personal data as required by law.

5. LOGIN CREDENTIALS; ACCESS; SECURITY

5.1 Credential Security. You are responsible for maintaining the confidentiality of login credentials and for all use of your account, whether authorized or not.

5.2 2FA and Best Practices. You are responsible for implementing recommended security measures, including enabling two-factor authentication (2FA) where available.

5.3 Support Access. You authorize us to access and monitor your account and sub-accounts for support and security purposes and to enforce these Terms.

6. COMMUNICATION SERVICES; TELECOMMUNICATIONS COMPLIANCE

6.1 Communication Features. The Platform may include SMS, MMS, email, voice, RCS, and other communications features. Additional third-party fees and surcharges (“Communication Surcharges”) may apply and will be billed to you.

6.2 Third-Party Terms. Certain communications features may be governed by third-party terms, including the LeadConnector Terms of Service, where applicable.

6.3 Your Obligations. You are exclusively responsible for the content, timing, recipients, and legality of all communications you send using the Platform.

7. THIRD-PARTY SERVICES; MARKETPLACE; APIS

7.1 Third-Party Services. The Platform may enable integrations or access to third-party services (“Third-Party Services”). We do not control Third-Party Services and disclaim all liability for outages, errors, policy changes, suspensions, or data loss caused by Third-Party Services.

7.2 No Endorsement. We do not endorse and make no warranties regarding Third-Party Services or third-party applications.

7.3 API Use. If we provide APIs, your use must be lawful, non-abusive, and must not threaten the security or performance of the Platform. We may limit or suspend API access in our sole discretion.

7.4 Marketplace. Third-party applications may be subject to the provider’s terms. Any purchase or download of third-party materials (including snapshots) grants only the rights stated by the applicable provider.

8. PRICING; FEES; PAYMENTS; AUTO-RENEWAL; REFUNDS

8.1 Fees and Changes. Fees may change from time to time. Subscription fees are billed in advance monthly or annually, depending on your plan.

8.2 Auto-Renewal Authorization. BY AGREEING TO THESE TERMS, YOU AUTHORIZE US TO AUTOMATICALLY RENEW YOUR SUBSCRIPTION AND CHARGE YOUR PAYMENT METHOD AT THEN-CURRENT RATES WITHOUT FURTHER AUTHORIZATION.

8.3 Wallet and Rebilling (If Applicable). If your account uses a wallet or rebilling feature, you authorize us to charge your payment method to replenish funds and cover negative balances as described in the Platform.

8.4 Late Payments. If we are unable to collect amounts due, we may re-attempt charges and may suspend or terminate access for non-payment. You agree to reimburse collection costs and reasonable attorneys’ fees where permitted by law.

8.5 Cancellations. You are responsible for properly canceling your subscription. Fees incurred prior to cancellation remain due.

8.6 Non-Refundable Fees. ALL FEES ARE NON-REFUNDABLE TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING SUBSCRIPTION FEES, COMMUNICATION SURCHARGES, AND THIRD-PARTY SERVICES PURCHASED THROUGH THE PLATFORM.

8.7 Taxes. Fees are exclusive of taxes. You are responsible for all applicable taxes, and we may collect taxes where required.

9. FAIR USE; “UNLIMITED” PLANS; TRIALS

9.1 Fair Use. Plans marketed as “unlimited” are subject to fair use limitations. If we determine usage is excessive or abusive, we may throttle, pause, suspend, terminate, or require an upgrade.

9.2 Trials. Trial periods are not intended to be used consecutively. We may suspend or terminate access for back-to-back trial abuse.

10. INTELLECTUAL PROPERTY; USER CONTRIBUTIONS; FEEDBACK

10.1 Platform Content. The Platform and all content provided by us (excluding User Contributions) are owned by RealReach Strategies or its licensors and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive license to access and use the Platform during the term.

10.2 Trademarks. RealReach Strategies and related marks are our trademarks and may not be used without our prior written permission.

10.3 User Contributions. You grant us a license to use User Contributions solely to provide, maintain, and improve the Platform and to enforce these Terms. You represent you have all rights necessary to grant this license.

10.4 Prohibited Content. You may not post content that is unlawful, abusive, harassing, deceptive, fraudulent, defamatory, or infringing, or that violates others’ privacy or rights.

10.5 Feedback. If you provide feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without compensation or obligation.

11. DMCA; COPYRIGHT

11.1 DMCA Notices. If you believe content infringes your rights, you may submit a notice consistent with applicable law. Our designated contact information is in Section 15.

12. DISCLAIMERS

12.1 AS-IS. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

12.2 No Guaranteed Results. WE DO NOT GUARANTEE ANY PARTICULAR RESULTS, INCLUDING LEADS, REVENUE, DELIVERABILITY, RANKINGS, OR PERFORMANCE.

12.3 Internet Risk. YOU ACKNOWLEDGE THE INTERNET AND TELECOMMUNICATION NETWORKS ARE INHERENTLY INSECURE, AND WE ARE NOT LIABLE FOR INTERCEPTION OR LOSS OF DATA IN TRANSIT.

12.4 Beta Products. Beta or early release features are provided “as is” without warranties and may be discontinued at any time.

13. LIMITATION OF LIABILITY; INDEMNIFICATION

13.1 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR $100 IF YOU ONLY USED FREE SERVICES).

13.2 No Indirect Damages. IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST DATA.

13.3 Indemnification. You agree to defend, indemnify, and hold RealReach Strategies harmless from claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform; (b) your content or communications; (c) your breach of these Terms; or (d) your violation of law.

13.4 Infringement Remedy. If the Platform is found to infringe third-party rights, we may obtain rights for continued use, modify/replace, or require you to cease use.

14. TIME LIMIT TO BRING CLAIMS

ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM MUST BE COMMENCED WITHIN THREE (3) MONTHS AFTER THE EVENT GIVING RISE TO THE CLAIM, OR IT IS PERMANENTLY BARRED.

15. COMMUNICATIONS AND CONTACT INFORMATION

15.1 Notices. Notices must be in writing and delivered by email. Notices to RealReach Strategies must be sent to: [email protected].

15.2 Other Communications. For compliance matters, contact: [email protected].

15.3 Mailing Address. RealReach ATTN: Legal Department PO Box 17, Lyman, SC 29365

16. GOVERNING LAW; ARBITRATION; CLASS ACTION WAIVER

16.1 Governing Law. South Carolina law governs these Terms and any dispute, without regard to conflicts of laws principles.

16.2 Binding Arbitration. Any dispute arising out of or relating to these Terms shall be finally settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Venue/seat: Dallas, Texas. The Federal Arbitration Act governs this arbitration clause.

16.3 Class Action Waiver. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

17. TERMINATION; SUSPENSION

17.1 Suspension/Termination by Us. We may suspend or terminate access at any time for any reason, including suspected fraud, abuse, unlawful activity, or breach of these Terms.

17.2 Effect of Termination. Upon termination, your right to use the Platform ceases. We may retain data for a limited period as described in our policies, after which it may be deleted.

18. MISCELLANEOUS

18.1 Force Majeure. We are not liable for delays or failure to perform due to events beyond our reasonable control.

18.2 Assignment. We may assign these Terms without notice. You may not assign without our prior written consent.

18.3 Severability. If any provision is invalid or unenforceable, the remaining provisions remain in full force.

18.4 Entire Agreement. These Terms and any incorporated agreements constitute the entire agreement regarding the Platform and supersede prior agreements on that subject.

19. DEFINITIONS

“Communication Surcharges,” “Competitor,” “Fees,” “Information,” “Login Credentials,” “Marketplace,” “Materials,” “Platform,” “Platform Account,” “Platform Content,” “Services,” “Snapshot,” “Sub-Account,” “Third Party Content,” “Third Party Services,” “Training,” “User Contributions,” and “You” have the meanings used throughout these Terms and, where applicable, in our Supplemental Terms.